Get closer to moments of truth

We offer a range of strategic, flexible insights solutions.

Bringing the voice of your customer closer through more immediate and more engaging customer conversations.

Capture your customers' experiences in their natural environment, in their natural voice. In-home, out of home. Before, during or immediately after an experience. In words, photos or video.

Share ideas, connect and co-create with two-way conversations with your customers. Gain deeper insights.


Latitude Insights have recently produced "Switched On", a comprehensive study of seniors' relationship with technology - their attitudes, needs and barriers to using everything from a mobile phone through to the latest social media.

Our report, which is available now, is relevant for anyone interested in better understanding the seniors sector including private enterprises, government authorities and consultants.